Your complete guide to using, activating, and managing your gift cards
GiftCardMall/MyGift cards are legitimate prepaid Visa® and Mastercard® gift cards issued by financial institutions. These cards work like regular debit cards at millions of merchants worldwide, both online and in-store, wherever Visa or Mastercard is accepted. They're perfect for gifts, budgeting, or making purchases without linking to your bank account.
Purchase your GiftCardMall/MyGift card from our authorized store. The card comes pre-loaded with a specific dollar amount that you can use for purchases. Keep your receipt in a safe place as it contains important information you may need later.
Before making purchases, check your card balance to know exactly how much you have available. Use our balance check service by entering your 16-digit card number and CVV.
For online shopping, we recommend registering your card with a billing ZIP code. Registration enables address verification, which many online merchants require. It also provides additional protection if your card is lost or stolen. Use our registration form to get started.
Some in-store transactions may require a PIN. Set a custom 4-digit PIN using our PIN management service.
You're ready to use your card! For in-store purchases, simply swipe or insert your card at checkout.
Regularly check your balance to track your spending and avoid declined transactions.
If your purchase total exceeds your available card balance, ask the merchant to process a "split tender" transaction.
For online purchases, follow these steps:
Only shop on secure websites (look for https:// and padlock icon).
For in-store purchases, follow these steps:
Your GiftCardMall/MyGift card is accepted at millions of locations worldwide.
If you have questions or encounter any issues, our customer support team is here to help.
Contact Support This is available 24/7 for your convenience.For online shopping, we recommend registering your card with a billing ZIP code. Registration enables address verification, which many online merchants require. It also provides additional protection if your card is lost or stolen. Use our registration form to get started.
Some in-store transactions may require a PIN. Set a custom 4-digit PIN using our PIN management service. Choose a PIN that's easy for you to remember but difficult for others to guess. Avoid using obvious numbers like 1234 or your birth year.
You're ready to use your card! For in-store purchases, simply swipe or insert your card at checkout. For online shopping, enter your card number, expiration date, and CVV at checkout like you would with any debit or credit card.
Regularly check your balance to track your spending and avoid declined transactions. Check before making purchases to ensure you have sufficient funds. This is especially important for larger purchases or when you're close to your card limit.
If your purchase total exceeds your available card balance, ask the merchant to process a "split tender" transaction. This allows you to pay part with your gift card and the remainder with another payment method like cash, debit card, or credit card. Not all merchants support split payments, so ask before completing your transaction.
For online purchases, follow these steps:
Only shop on secure websites (look for https:// and padlock icon). Never enter your card details on unsecured sites or share them with anyone. Legitimate businesses will never ask for your PIN.
For in-store purchases, follow these steps:
Your GiftCardMall/MyGift card is accepted at millions of locations worldwide wherever Visa® or Mastercard® debit cards are accepted. However, some merchants may have restrictions on prepaid cards for certain transactions like hotel holds or car rentals.
If you have questions or encounter any issues, our customer support team is here to help.
Contact Support