We're here to help you with your gift card questions and concerns
Our customer support team is available to assist you with any questions about your GiftCardMall/MyGift card. Whether you need help checking your balance, activating your card, or resolving an issue, we're here to help.
Call our customer support team for immediate assistance with your GiftCardMall/MyGift card.
888-093-9088Hours: 24/7 Available
Visit our authorized store location for in-person assistance with your gift card.
3200 Wilshire Boulevard
Suite 900
Los Angeles, CA 90010
United States
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday - Sunday: 10:00 AM - 4:00 PM PST
To help us assist you faster, please have the following information ready when you contact us:
Keep your card and receipt in a safe place until you've completely used your card balance. This will help us assist you more quickly if any issues arise.
If your balance seems incorrect or you can't check it, contact us for assistance.
Report lost or stolen cards immediately to protect your remaining balance.
If your card is declined, we can help identify the reason and resolve the issue.
Need a replacement card? Contact us for replacement options and procedures.